Q: How were you inspired to start your business?
I’ve always had a side business mentality, pretty much from the first moment I started working in corporate. And interestingly it had nothing to do with hating my job, far from it, I actually loved what I did in my day job – leadership training, workshops, team facilitation – I just wanted to do it MORE. I have always had some side business – career coaching or some version of that – until one day at my day job a supplier asked for some people advice and it hit me ‘BAM’, like of COURSE I should be using my knowledge and experience to support small businesses with all things people, teams and leadership. Companies that can’t afford having a full time Culture & Talent Consultant on staff, but want access to my coaching and consulting. Aaaaaand Light UP Work was born!
Q: How much do you love what you do?
On a scale of 1 – 10… 172! In all seriousness there’s OF COURSE parts of running a digital business that I find mind numbingly boring and tedious (designing in Canva, sorry, but it makes my soul weep haha), but the actual work with clients, the digging into a company’s goals, team makeup and a Boss’s style, figuring out the tweaks that can really get it all supercharged… ahhhh that is the sweet spot.
Being a Boss, leading a team… that is super scary, really freaking hard stuff. So to be able to take the edge off that for my clients, to see their confidence and skills grow, it is just amazing. Makes logging into Canva worth it!
Q: If you could go back to a point in your life when you were facing a challenge, what inspirational advice would you give yourself?
Inhale… Exhale… and do the next right thing. Just that one thing. Then rinse and repeat beloved.
Q: Tell us how your business inspires your customers!
The biggest thing is it inspires them to not give up on building their team and going from solo to CEO. It’s hard, so hard, and often it feels easier to just stay small, stop the business growth, and scale back down. But once Bosses see that it’s not just them, that there are simple shifts they can try that will make a huge difference in their confidence and their impact on their team, it’s so much easier to keep going on this path they’re on to build their biz to the next level.
Q: Knowing you aren’t alone in something and that there is light at the end of the tunnel means a lot when you are feeling low. What is a typical problem someone you work with might be facing and how do you guide them back into the light?
Usually it’s dealing with a problem employee or contractor. And problem could mean anything from low motivation to poor quality of work to tense or awkward interpersonal dynamic.
And it’s so hard. I mean you see these quotes ALL the time about ‘people join companies and leave managers’ and ‘employees are only as good as their boss’ and while that may all be true, it’s NOT helpful. People forget that being a Boss is SO hard, and it can be so easy for a Boss to slip into beating themselves up and feeling bad about the whole thing.
So I come in and work on two things with the Boss – the internal and the external. I support them with figuring out their own mindset and gremlins and stories that keep them from being the amazing boss they can be. We also then diagnose and fix up all the external skills and processes that are holding them back – how to give useful feedback, how to build a stronger team dynamic, ways to overcome lack of commitment from a team member.
Those two combined are exactly what moves things in a more positive way. And it’s pretty much NEVER the huge ‘company change, culture shift, revolution’ stuff you read about – it’s usually shifting the small day to day habits of the Boss and the team.